Privacy
Policy

Klear Conseils, trading name of Fiduciaire Mégevand (sole proprietorship), 14 rue de la Poterie, 1202 Geneva.
Contact: contact@klearconseils.ch

A. Data you provide directly

• Contact information: last name, first name, email address, phone number.
• Professional and financial data: information entered via our calculators and forms, appointment-booking data (date, time, chosen service).
• Content of communications: messages exchanged through our contact channels.
• Documents sent before a first discussion: if you wish, you may upload, through the private link sent to you, accounting, tax or administrative documents that you select yourself (PDF, PNG or JPG files). Sending them is optional (retention period: Article 7).

B. Data collected automatically

• IP address
• Browser and device type
• Pages viewed and visit duration

• Managing quotes and orders
• Preparing your first discussion, at your request
• Performing the fiduciary engagement
• Communication and newsletter (only with consent)
• Improving our site and services
• Security and fraud prevention

Klear Conseils never sells your personal data. We work with the following providers:

Your client area, your data, and your documents are hosted on servers located in Switzerland and the European Union, and the vast majority of our processing takes place there. Some of our technical providers belong to international groups; for these, any potential transfer is strictly governed by Standard Contractual Clauses (SCCs) and data processing agreements, ensuring a level of protection equivalent to that required by Swiss law. The list of providers is set out in Article 4.

What is an SCC? Standard Contractual Clauses (SCCs) are a standardized contract template that requires the foreign provider to apply a level of data protection equivalent to that required by Swiss law. They have been recognized as appropriate safeguards by the Swiss Federal Data Protection and Information Commissioner (FDPIC) in its decision of 27 August 2021.

Our situation: data transfers to providers established in the United States are governed by SCCs, incorporated into the Data Processing Agreements concluded with these providers. Providers established in Switzerland or the European Union require no additional safeguard, the EU benefiting from an adequacy decision recognized by Switzerland.

Our site sets one essential cookie that remembers your choice regarding cookies. We place no advertising cookies and share no data for advertising-targeting purposes.

We use Vercel Speed Insights to measure the technical performance of public pages: loading, responsiveness and visual stability. Measurement URLs are limited to the public path, without query parameters or fragments. Private journeys are excluded.

Only with your consent, we use PostHog (hosted in the European Union) to measure page views, broad acquisition categories, clicks, form stages and use of public tools. Events contain no name, email address, field content, entered amount or calculated amount. Session recording and automatic capture are disabled. Events use a random identifier held in memory and renewed on every page reload. You can decline or withdraw consent at any time through “Manage cookies” in the footer.

• Prospects: 3 years from the last contact.
• Clients: 10 years after the end of the last accounting year (in accordance with the Swiss Code of Obligations).

Under the nFADP, you have the following rights:

• Access: obtain a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request the deletion of your data.
• Objection: object to the processing of your data.

To exercise your rights, contact us at contact@klearconseils.ch with proof of identity.

We implement appropriate technical and organisational measures: HTTPS encryption, strong authentication (two-factor on the administration side), complex passwords, an audit log, and restricted access to data on a need-to-know basis.

Our domain name and DNS infrastructure are managed by Infomaniak, a Swiss host certified ISO 27001:2022 and committed to data sovereignty.

Klear Conseils reserves the right to amend this statement at any time. The version online on our site prevails over any other version.